SHIPPING POLICY

Last Updated: 28 August 2026

We know that when you're mid-job, waiting on a tool can hold everything else up. Here's exactly how we handle processing and delivery, so you know what to expect from the moment you order.

Processing time
Once your order is in our processing queue, it's packed and handed to our carriers within 1–2 business days. This covers picking the item, quality-checking it, and getting it boxed properly — tools like post pullers and jacks need a bit more care in packaging than smaller hardware, so we don't rush this step. Order cut-off time 7:00pm (GMT). 

Delivery time
Once dispatched, delivery typically takes 5–6 days via our shipping partners: Royal Mail, DPD and FedEx. Which carrier handles your order depends on the size and weight of the item and your delivery location.

Combined, that gives a total estimated delivery time of 6–8 days from the moment you place your order to the moment it lands on your doorstep. If you order before the 7:00pm cut-off on a weekday, that clock starts the same day.

Shipping area
We currently ship to UK addresses only. If you're ordering from outside the UK, please contact us before placing an order and we'll let you know if we're able to help.

Shipping costs
Free shipping is available on all orders over £50. Orders below this threshold are charged a standard shipping rate, calculated at checkout based on the size and weight of your order — you'll always see this cost before you pay.

Tracking your order
Once your order is dispatched, you'll receive a confirmation email with tracking information where the carrier provides it, so you can follow its progress right up to delivery.

Multiple items, one order
If your order includes both larger tools and smaller hardware, we may occasionally split it across more than one parcel to get everything to you safely and as quickly as possible. You won't be charged extra for this — you'll just receive tracking for each parcel separately.

Delays
Most orders arrive within the estimated window, but delivery can occasionally take longer due to carrier volume, weather, or other circumstances outside our control — particularly around busy periods. If your order hasn't arrived within the estimated window, contact us at info@inlinefencing.co.uk and we'll chase it up with the carrier on your behalf.

Incorrect delivery address
Please double-check your delivery address at checkout. If a parcel is returned to us because of an incorrect address supplied at the time of order, we'll be in touch to arrange redelivery, and a further shipping charge may apply.